Sr Patient Services Specialist

Extended Job Title

Sr Patient Services Specialist

This position is responsible for ensuring the smooth operation ofthe clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients,and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department.

Work is performed in usual clinic conditions and requires a high degree of direct contact with patients, staff, and insurance companies. Employees may have cash-handling responsibilities.

45641

Recommendation/Referral

Up to 25%

17.25

• Greet patients warmly and sincerely as they arrive at theclinic or call in via phone.
• Act as the patient's guide and advocate through the administrative details of their clinic visits.
• Identify and update patient information by navigating multiple computer systems and inputting accurate data.
• Receive all incoming calls for the clinic and distribute information accordingly.
• Calculate and collect payment for clinic services.
• Ensure patient benefits have been verified and input accurately upon check-in.
• Schedule patient appointments.
• Assist with appointment reminder calls and missed appointment service recovery.
• Coordinate clinic schedule information with providers andstaff.
• Maintain a professional customer service atmosphere for patients, providers, and staff.

No

16.50

Hourly

Monday - Friday, 7:30 to 3:30

Amarillo

• Familiarity with Allscripts/Veradigm PM.
• Experience in a clinic setting, OBGYN preferred.
• English/Spanish bilingual.

Ob Gyn Ama Genl

Resume / CV

Full Time

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app
4.ttuhsc.edu/payplan .

• May occasionally travel to Canyon to fill in at the frontdesk.

Day

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age,disability, genetic information or status as a protected veteran.

High school diploma or equivalent. Three (3) years of customer service, office, or related experience, with two (2) of those yearsin a healthcare or dental clinic setting preferred. Additional education may substitute for the experience requirement.

No

YN, HM

3A1X1, 4A0 X1

0111

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act websiteat https://(Use the "Apply for this Job" box below)..

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