Point of Care Coordinator ​/ Phlebotomy

Northwest Texas Healthcare System

is a 495 bed system serving the city of Amarillo and the surrounding region. We offer the ideal combination of traditional values and the most advanced technologies in healthcare, plus the conveniences of big city living in a friendly, smaller-town atmosphere. From the beauty of Palo Duro Canyon and great recreational facilities, to our quality educational system, Amarillo is a great place to live and work.

A hospital is only as good as its employees. That's why we're looking for professionals who are dedicated and passionate about their work. We're looking for employees who can add to our culture of exemplary patient care and personal excellence. We're looking for exceptional professionals who share our vision and values.

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The Phlebotomy/Point of Care Coordinator is responsible for the coordination, oversight, and continuous improvement of phlebotomy services and point of care testing (POCT) throughout Northwest Texas Healthcare System. This role ensures the accuracy, reliability, and regulatory compliance of both pre analytical and analytical processes while also leading departmental initiatives that enhance patient safety, clinical quality, workflow efficiency, and overall patient and clinician experience.

In addition to daily operational responsibilities, the Coordinator plays a key role in identifying improvement opportunities, analyzing performance data, and implementing corrective actions or process enhancements. The position partners closely with nursing units, medical staff, phlebotomy leadership, and Technical Coordinators to support system‑wide standardization, regulatory readiness, and the successful rollout of new technologies, equipment, or testing platforms. The Coordinator also leads or participates in projects focused on improving specimen quality, reducing errors, strengthening documentation, and elevating service delivery.

This position requires strong communication skills, a proactive approach to problem‑solving, and the ability to guide staff through training, competency, and change initiatives. By combining operational expertise with a commitment to quality and safety, the Coordinator supports the department’s mission to deliver reliable, patient‑centered diagnostic services aligned with organizational goals.

• Oversight of daily operations of phlebotomy services, outpatient and off‑site phlebotomy locations, and POCT programs.
• Ensures compliance with CAP, CLIA’88, Joint Commission, and other regulatory standards.
• Develops, maintains, and updates policies, procedures, and competency assessments for phlebotomy and POCT.
• Coordinates training, competency, and ongoing education for POCT operators and phlebotomy staff.
• Monitors quality indicators, investigates variances, and implements corrective actions to improve safety and performance.
• Leads or participates in departmental and hospital‑wide quality, safety, and performance improvement projects.
• Supports pre‑analytical quality processes, including specimen integrity, labeling accuracy, and workflow optimization.
• Collaborate with the Medical Director and Technical Coordinators regarding analytical issues, troubleshooting, and clinical concerns

• Retention Bonus Program if offered.
• Loan Forgiveness Program if offered.
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website:

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most…