Case Manager - CFC Service Coordinator

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Regular Full Time Amarillo, TX, US

3 days ago Requisition

Salary Range: $40,809.60 To $43,305.60 Annually

Position:
Case Manager - CFC Service Coordinator (1367)

Salary range:

Case Manager I:$40,809.60 Annually

Case Manager II: $43,305.60 Annually

Case Manager III: $46,009.60 Annually

At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence.

With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!”

• Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
• Making lives better for individuals with Intellectual Developmental Disabilities both in their homes and in their community
• Meet with individuals on assigned caseload at least monthly to monitor services requested that may include day habilitation, training in the home, transportation, respite, nursing, dental, and group home/host home
• Community First Choice is a Medicaid-funded service that offers paid hours to teach individuals daily living skills based on their needs. This service is offered to all general revenue clients who have Medicaid and offers our individuals a chance to retain their independence
• Lead team meetings to develop the Person Directed Plan annually as well as coordinate with Medicaid provider representative to complete annual joint meetings for community first choice services
• Complete community first choice assessments, enter state documents, coordinate with Medicaid provider and state officials to schedule meetings in a timely manner
• Link in the community as needed to aid individuals with living in the community as independently as possible
• Respond to crisis situations
• IDD serves individuals in the top 26 counties so some travel may be required
• Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised

• Bachelor's degree from an accredited college or university
• For Case Manager II, minimum one (1) year of experience in case management
• For Case Manager III, minimum two (2) years of experience in case management
• Graduate work may be substituted for up to one (1) year of experience
• Good computer skills including Microsoft Word and Outlook
• Good writing and verbal skills
• Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents:(Use the "Apply for this Job" box below)./careers
• Must have a valid Texas driver’s license and be insurable under agency vehicle policy
• Must be 18 years of age or older

• The ability to organize documents for assigned caseload and meet time deadlines
• Ability to speak Spanish

• 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness
• Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision
• Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan
• Paid time off – PTO accrual, Holidays
• One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
• Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
• Teladoc
  – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
• Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone