Night Audit - Barfield
Listed on 2026-02-16
-
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner -
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner
The Barfield, 600 S Polk Street, Amarillo, Texas, United States of America
Job DescriptionPosted Wednesday, January 28, 2026 at 6:00 AM
Why Work at The Barfield?
At The Barfield, Autograph Collection, we embody Texas Panhandle hospitality with a modern, luxury twist. Located in downtown Amarillo, our boutique hotel features 112 stylish guest rooms, the refined-but-rugged Italian steakhouse, Toscana, and the speakeasy-inspired Paramount Recreation Club, where history and innovation come together. Curators at The Barfield enjoy being part of an energetic, service-focused team that brings authentic Western charm to life, all while delivering unparalleled hospitality and attention to detail.
POSITION SUMMARY
:
This is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a warm and courteous manner. Oversees the guest registration and check-out process.
Promotes hotel services and amenities and provides helpful information.
RESPONSIBILITIES:
- Providing quality guest service to all of our guests and visitors.
- Perform all duties toward the goal of maximizing guest service.
- Greet guests who have made advance reservations register them in an efficient and friendly manner.
- Greet visitors who are looking for accommodations and attempt to meet their needs.
- Acquaint guests with services available in the area.
- Accurately following accounting procedures.
- Answers external and internal telephone calls taking and delivering messages as needed.
- Acts as the reservation attendant.
- Answer questions and give out accurate, helpful information.
- Run various end of day reports and reconcile information from various systems.
- Adhere to all department and Company policies and procedures.
- Ensure guest security by the proper handling of guest keys.
- Properly handle lost and found items.
- In the event of inclement weather, will be required to remain on site and on duty until replaced.
- Perform other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
- Able to be alert and function during night shift 11 PM to 7 AM.
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
- Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.
- Ability to deal with guests when they are angry or upset.
- Professional appearance and mannerism.
- Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems.
- Previous cashier experience/ Basic accounting skills.
- Ability to work quickly and thoroughly when under pressure.
- Knowledge of hotel facilities and features.
- Ability to attend to more than one task at a time.
- Ability to maintain excellent attendance and punctuality.
PHYSICAL DEMANDS:
- Must be able to stand for long periods of time.
- May include crowded office setting or “close quarters”.
- General office environment with limited physical activity.
The Barfield, 600 S Polk Street, Amarillo, Texas, United States of America
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).