Manager​/Human Resources

Position:
Manager – Human Resources

Northwest Texas Healthcare System is a 495‑bed system serving the city of Amarillo and the surrounding region. It combines traditional values with advanced technology to provide quality healthcare in a friendly, smaller‑town environment.

• Provides leadership and oversight for Human Resources operations, ensuring alignment with organizational goals, service excellence standards, and strategic objectives.
• Supervises, develops, coaches, and evaluates Human Resources staff while promoting a culture of accountability, engagement, and continuous improvement.
• Serves as the HR business partner to leaders and managers by providing guidance on employee relations, performance management, workforce planning, and organizational effectiveness.
• Oversees recruitment, selection, onboarding, and retention strategies to ensure appropriate staffing levels and workforce stability.
• Leads compensation administration activities, including job evaluations, market analyses, wage recommendations, and implementation of compensation programs in collaboration with corporate resources.
• Collaborates with benefits administration and corporate partners to support employee benefit programs and employee communications.
• Provides guidance and recommendations regarding disciplinary actions, corrective actions, performance improvement plans, investigations, and terminations.
• Conducts or oversees employee relations investigations and ensures timely and appropriate resolution of employee concerns and complaints.
• Ensures compliance with all applicable federal, state, and local employment laws, accreditation requirements, corporate policies, and regulatory standards.
• Oversees leave administration processes, including FMLA, ADA accommodations, workers’ compensation, and other protected leave programs.
• Partners with department leaders to identify workforce trends, staffing challenges, succession planning opportunities, and retention initiatives.
• Develops, analyzes, and presents HR metrics, workforce data, turnover reports, vacancy reports, and other key performance indicators to leadership.
• Manages unemployment claims, employment‑related legal matters, audits, and responses to external agency inquiries.
• Oversees the maintenance, security, retention, and disposal of employee records, in accordance with legal and organizational requirements.
• Collaborates with Occupational Health, Employee Experience, and organizational leaders to support employee engagement, training, leadership development, and a positive workplace culture.
• Assumes responsibility for departmental operations in the absence of the Director of Human Resources.
• Participates in organizational projects, policy development, process improvement initiatives, and system implementations related to Human Resources functions.
• Performs other duties as assigned.

• Retention Bonus Program if offered.
• Loan Forgiveness Program if offered.
• Challenging and rewarding work environment.
• Competitive Compensation & Generous Paid Time Off.
• Excellent Medical, Dental, Vision and Prescription Drug Plans.
• 401(K) with company match and discounted stock plan.
• SoFi Student Loan Refinancing Program.
• Tuition savings to continue your nursing education with Chamberlain University.
• Career development opportunities within UHS and its 300+ subsidiaries.
• Pet Insurance.

Education Requirements: Bachelor’s degree in Human Resources, Business or related field required;
Master’s degree preferred.

Experience: Minimum of 7 years direct HR experience, with supervisory/management experience of 3–5 years.

License/Certification: PHR/SPHR OR SHRM-CP/SHRM-SCP strongly preferred.

Knowledge, Skills & Abilities:

• Demonstrated leadership ability to effectively manage, develop, coach, and hold accountable a diverse HR team while fostering a culture of engagement, collaboration, and continuous improvement.
• Advanced knowledge of human resources principles and practices, including employee relations, recruitment, retention, compensation, benefits, administration, performance management, succession planning, and organizational development.
• Thorough knowledge of…