Talent Acquisition Operations Manager

Manager, Talent Acquisition Operations & Enablement

The Manager, Talent Acquisition Operations & Enablement oversees the analytics, operations, technology and vendor management functions for Talent Acquisition. This role provides insights, operational leadership, and decision support to Talent Acquisition leaders while driving continuous improvement, process excellence, compliance, AI enablement, and operational effectiveness. Through strong partnership, innovation, and change management, the role develops and implements scalable solutions that enhance recruiter effectiveness, candidate experience, and business outcomes.

Essential Responsibilities

• Functional Leadership:
  Lead Talent Acquisition operations, including vendor management, talent technology, operational programs, and process improvement initiatives. Oversee vendor performance, contract utilization, spend optimization, and business case development. Drive the implementation, optimization, governance, adoption, and responsible use of recruiting technologies, including AI-enabled solutions, while establishing operational standards, service level expectations, and scalable processes that enhance efficiency, compliance, and stakeholder experience.
• Projects & Initiatives:
  Manage the portfolio of TA strategic initiatives and ensure successful execution, stakeholder alignment, adoption, and measurable business outcomes. Benchmark industry best practices and recommend operational enhancements that improve efficiency, quality, and candidate experience.
• System Management:
  Ensure compliance, data integrity, audit readiness, process controls, and effective system governance across recruiting technologies.
• Partnership:
  Build strong partnerships across Talent Acquisition, HR, and cross-functional stakeholders to ensure effective execution, governance, and continuous improvement of recruiting processes, technologies, and operational programs.
• Talent Management:
  Hire, lead, and develop team, including management of performance and supporting their career development. Foster a culture that supports and drives collaboration and employee development.
• Analytics:
  Develop and deliver dashboards, workforce insights, recruiting analytics, forecasting, and executive reporting to support strategic decision making and continuous improvement.

Minimum Qualifications

• BS/BA degree in Human Resources, Business, or related field (or a combination of education and experience).
• 7 years of experience in talent acquisition, HR operations, or related roles
• 3 years of experience leading complex operational programs, process improvement initiatives, and change management efforts.
• 3 years of experience leading cross-functional projects and operational initiatives, including vendor management, contract administration, RFP processes, technology evaluations, and implementation of talent acquisition solutions.
• 3 years of experience managing recruiting technologies, system governance, business process optimization, and operational controls.

Preferred Qualifications

• Experience leading a Talent Acquisition Operations or HR Operations function.
• People leadership experience, including coaching, performance management, team development, and workload prioritization.
• Experience with Workday Recruiting or comparable ATS platforms.
• Experience implementing AI-enabled recruiting tools, automation solutions, or advanced talent acquisition technologies.
• Experience developing executive-level dashboards, workforce insights, and recruiting analytics.