Senior Human Resources Manager

Senior Human Resources Manager

The Senior Human Resources Manager is a strategic and hands-on HR partner responsible for all aspects of the employee lifecycle at the location, including staffing, employee/labor relations, policy and compliance, and — where applicable — employee housing support. This role uses strong business acumen to partner confidently with the on-site management team on HR strategy, workforce planning, and general operations. The Senior HR Manager is responsible for delivering an exceptional level of service through influence, sound judgment, and effective prioritization, while ensuring all employees are treated fairly and consistently in accordance with federal and state employment law, and that all employees receive training required by corporate, state, and federal guidelines.

Job Responsibilities:

• Lead and develop a team of HR professionals supporting the site
• Drive talent management practices on-site, including goal planning, performance reviews, year-end merit planning, coaching, counseling, and succession planning
• Conduct annual review of compensation plans for hourly employees
• Lead internal and external recruitment strategy for the site
• Ensure compliance with corporate and federal/state HR-related regulations and requirements
• Communicate benefits, policy, and other HR-related changes to employees
• Train and coach management/supervisory staff on interviewing, hiring, performance reviews, counseling, diversity, discipline, and regulatory compliance
• Track and report required HR metrics (e.g., diversity, local labor market data, turnover)
• Maintain accurate and compliant electronic and paper employee records
• Lead resolution of employee relations issues and conduct workplace investigations as needed
• Participate in safety and environmental initiatives as required
• Represent the company at job fairs and campus recruiting events, including local culinary schools
• Oversee the onboarding experience, with a focus on building a strong hospitality culture
• Develop and implement programs to reduce turnover
• Partner regularly with the General Manager & VP to address HR priorities and issues at the site
• Oversee tracking of training records and hourly employee paperwork; maintain audit-ready employee files
• Support employee housing operations as applicable, including coordinating housing policies, occupancy/eligibility administration, resolving housing-related employee concerns, and ensuring compliance with applicable housing regulations
• Other duties as assigned

Qualifications:

• Bachelor's degree in Business Administration, Human Resources, or a related field preferred or equivalent experience
• 5+ years of experience in a Human Resources Generalist role
• PHR/SPHR certification required
• Demonstrated experience in employment and recruiting functions
• Experience supporting employee housing programs a plus
• Proficiency in Microsoft Office applications preferred
• Strong multi-tasking ability, with excellent oral, written, and interpersonal communication skills
• Ability to interact effectively with employees at all levels of the organization
• Willingness to work event-based hours, including evenings and/or weekends