IT SAP Basis & Operations Lead

Location: Amarillo, TX - Pantex Amarillo Campus

Job Title: IT SAP Basis & Operations Lead

Career Level From: Specialist

Career Level To: Senior Specialist

Organization: Enterprise Resource Plan Sys )

Job Specialty: System Development

The Systems, Applications, and Products (SAP) Basis & Operations Lead is the primary technical owner of the SAP landscape, responsible for system stability, performance, security, compliance, and lifecycle management across on‑premise and cloud environments. This role combines hands‑on SAP Basis expertise with leadership responsibilities and is a key contributor to the organization’s current Enterprise Resource Planning (ERP) Central Component (ECC) on High-Performance Analytic Appliance (HANA), future S/4

HANA migration, and cloud transformation efforts. The Lead oversees SAP Basis and Operations administrators, provides technical direction, resolves complex issues, and partners closely with cybersecurity, infrastructure, enterprise architecture, application teams, and business stakeholders.

• Team Leadership & Operational Oversight
• Lead and develop the SAP Basis, Security, and Operations administration team.
• Establish priorities, assign work, and ensure timely delivery of operations and project tasks.
• Serve as senior technical escalation for critical issues, outages, and root cause analysis.
• Promote operational excellence, accountability, documentation quality, and continuous improvement.
• Demonstrate ability to operate as both a hands‑on expert and a strategic technical leader.
• SAP Platform Administration
• Own system health, availability, performance, and reliability across all SAP environments (Development (DEV), Quality Assurance (QA), Test, Disaster Recovery (DR), Production).
• Lead current SAP ECC on HANA and non‑SAP installations, upgrades, system refreshes, lifecycle management, and future S/4
  
  HANA migration activities.
• Troubleshoot complex issues across SAP applications, HANA, Operating System (OS), databases, interfaces, and authentication services.
• Maintain technical documentation, operational standards, and platform governance.
• Architecture, Strategy & Technology Roadmap
• Contribute to long‑term SAP platform strategy, S/4
  
  HANA migration planning, and cloud modernization.
• Provide technical oversight for architecture decisions, integrations, infrastructure design, and cloud connectivity (including National Security Services (NS2) if applicable).
• Evaluate and recommend emerging technologies and best practices to enhance reliability, scalability, and supportability.
• Security, Compliance & Audit
• Partner with Cybersecurity on platform hardening, privileged access controls, Separation of Duties (SoD), and security governance.
• Support audits through documentation, evidence collection, control validation, and remediation planning.
• Lead security monitoring, vulnerability management, patch governance, and emergency access processes.
• Enterprise Integration & Cross‑Team Coordination
• Maintain reliability of critical interfaces and integrations across SAP, cloud services, middleware, and enterprise systems.
• Coordinate and perform technical activities during upgrades, major releases, maintenance events, and incidents.
• Support hybrid ecosystems including SAP, cloud apps, Learning Management System (LMS) platforms, and reporting solutions.

• Deep knowledge of SAP architecture, Hands‑on Basis administration, HANA performance tuning, monitoring, Disaster Recovery (DR), and lifecycle management.
• Experience supporting complex hybrid SAP landscapes (Error‑Correcting Code (ECC), HANA, Net Weaver, S/4
  
  HANA, Business Technology Platform (BTP)).
• Ability to diagnose issues spanning infrastructure, security, integrations, and enterprise applications.

• Experience leading technical resources and reviewing technical deliverables.
• Strong incident and problem‑management capabilities.
• Ability to translate complex issues into actionable recommendations.

• Understanding of S/4
  
  HANA transformation, cloud SAP environments, transport governance, and integration frameworks.
• Familiarity with middleware,…