Sr. DevOps Engineer

Job Summary

Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

The Senior Dev Ops Engineer supports cloud-based software applications, works on network setup, supporting services, and hosting platforms. The Senior Dev Ops Engineer focuses on application life cycle management tools and processes and assists with process workflows and improvements with system engineers, software engineers, security analysts, and technical architects. This position is also responsible for environment and release management and focuses on continuously improving the quality, reliability, scalability and speed to market of the supported software.

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

• Serve as the key contact for assigned applications and troubleshoot or elevate complex system problems in partnership with the use/client community, internal, and vendor IT staff.
• Deploy, manage, automate and scale cloud technical computing services to support product development teams.
• Build automation tools to support the software development and infrastructure operations teams.
• Work with technical teams to resolve issues, install, and test upgrades and customizations.
• Monitor assigned systems and applications performance to maintain agreed performance metrics. Alert as needed and take proactive steps to improve performance when necessary. Escalate issues to management.
• Participates and lead technical on-call services as needed to ensure timely and high-quality incident resolution.
• Use continuous deployment tools to provide a seamless deployment process to all environments.
• Define changes to the application environments in cloud platforms and guide the Associate Engineers in the setup/changes and implementation of new technology solutions.
• Lead documentation of application systems, process flows, and support processes.
• Lead meetings to review processes and identify requirements and/or needs.
• Mentor peers for engineering best practices and technical excellence.
• Define needs by documenting processes; includes research, planning and writing supporting documentation.
• Communicate effectively with management to enhance their understanding of the opportunities and limitations of information systems.
• Recommends new technologies, approaches, and best practices to solve problems or alleviate pain points.
• Reduce developer friction for bring products to production.

In addition to the essential functions listed above, the incumbent may perform the following additional functions.

• Participate in regulatory and compliance activities.

• Bachelor’s in Computer Science, Information Systems, a related field or equivalent work experience; or Associate’s degree with work experience in a related field
• 5+ years of Dev Ops or similar work experience required.
• Knowledge of all aspects of application development and project life cycles design and development experience with engineering software design tools
• Experience with Terraform and Infrastructure as Code
• Extensive understanding of software development approaches and best practices
• Extensive Dev Ops experience with a cloud-native web application hosted in one of the three major cloud platforms
• Familiarity with version control systems e.g., Git, SVN, CVS
• Extensive database and operating systems experience
• Experience in designing and implementing a continuous integration pipeline (CI/CD) including Infrastructure as code
• Experience in setting up and managing a Web Application Firewall
• Experience with containerization, microservices, orchestration, monitoring, and alerting solutions
• Mic…