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Support Manager: Lead -Impact MSP Team
Job in
Amarillo, Potter County, Texas, 79161, USA
Listed on 2026-09-04
Listing for:
Andrewsama
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Andrews & Associates IT Solutions, LLC in Amarillo, TX, is seeking a full-time in-office IT support manager. You will lead the Level 1 inside techs, own coverage, and drive first-call resolution while escalating appropriately.
Reports to the VP of Operations and shapes the service standard for our multi-client MSP. You will recruit, train, and coach staff, ensuring quality QA, and coordinate with Level 2 and Ops leaders to close gaps.
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