Network Specialist

Posting 21184
-Posted
09/08/2026

- Health & Human Services Comm

- Reg Office Sup Deskside Reg

- Computer and Mathematical
-b. $3000 - $4995 per month

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage .

Functional

Title:

Network Specialist I

Job Title: Network Specialist I

Agency: Health & Human Services Comm

Department: Reg Office Sup Deskside Reg

Posting Number: 21184

Closing Date: 09/22/2026

Posting Audience: Internal and External

Occupational Category: Computer and Mathematical

Salary Range: $3,581.33-$4,476.83

Pay Frequency: Monthly

Salary Group: TEXAS-B-17

Shift: Day

Additional Shift: None

Telework:

Travel: Up to 30%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Facility

Location:

Job Location City: AMARILLO

Job Location Address: 3501 W 45TH ST STE L

Other Locations: None

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Provides intermediate computer systems and network support work. Work involves providing technical customer support for agency information technology systems. Work involves computer hardware and software technical support. Moves, adds, and changes equipment and monitoring of local area networks or wide area networks. Works under close supervision with minimal latitude for the use of initiative and independent judgment.

Expected to work a predictable work schedule. Availability to work after hours and/or weekends when work dictates the need for after-hours support and be available during emergency situations to provide customer support.

Provides customer service and answers user inquiries regarding computer software, hardware, and the use of systems and software applications. Images computers and adds software to computers.

Schedules computer adds/moves/changes and completes the installations.

• Maintains the network's physical and logical structures, including network connections.
• Performs project work and assignments given by supervisor.
• Installs, tests, and maintains network hardware and software.
• Provides user support and training in the use of available hardware, software, and utilities.
• Assists in maintaining the operating system and security software utilized on the network.
• Assists in the support of the Local Office Infrastructure or wide area network, cable and hub installations, inventories, and other related duties.
• Serve as backup in the unit as necessary

Complete additional tasks, projects, or special assignments upon request by manager.

Attend meetings, trainings, and seminars as required. Some meetings, trainings, and seminars may be held out of headquarters city.

• Knowledge of network facilities and data processing techniques
• Knowledge of personal computer hardware and software
• Knowledge of network operating system and security software
• Ability to recognize, analyze, and resolve network problems

• Ability to train others on technical issues and/or agency procedures
• Ability to communicate effectively either verbally or through written correspondence information to technical and not-technical staff.
• Ability to establish and maintain effective working relationships with others including management, co-workers, subordinates and customers.
• Ability to interact with all levels of staff
• Ability to work independently in a fast-paced environment
• Ability to prioritize and manage heavy workloads

ITIL Foundation Certification preferred

High School diploma or GED required

Computer/Technical course completion or trainings preferred

Experience supporting desktop operating systems, preferably Microsoft Windows, in a local or wide area network.

Experience providing hands-on technical support with customers on computer hardware and software issues with an emphasis on excellent customer service.