Field Service Technician

Field Service Technician at Cannon Air Force Base (New Mexico)

• Interfaces with the customer to handle service inquiries and problems including customer support activities involving the installation, modification, and repair of complex equipment and systems.
• Conducts on‑site installation and testing of equipment to ensure proper working order, isolates equipment start‑up malfunctions, and takes corrective action.
• May make technical presentations and has a strong knowledge of products; trains customer personnel in equipment operation and maintenance responsibilities.
• Provides technical support for the 30 mm and 105 mm weapons systems in the areas of field service, troubleshooting, maintenance, and training support to the Air Force squadron at Cannon AFB.
• Provides on‑site technical support for weapons and associated equipment used by the squadron.
• Acts as the liaison between the squadron and the Small Arms Branch at Naval Surface Warfare Center in Crane, IN for any technical issues related to the 30 mm and 105 mm weapons systems.

• High School Diploma or equivalent and 4 years of preventative and corrective aircraft maintenance experience.
• Must possess experience as an Air Force Mechanic with a focus on engine maintenance and production processes.
• Must be able to obtain a Secret Clearance;
  Interim Secret required to start.
• Must be a U.S. citizen.
• Must have public speaking skills and the ability to deliver presentations to groups.
• Must have experience with maintenance data collection systems.
• Must be able to research directives, regulations, and policies to determine solutions to problems, issues, and concerns.
• Must have a commitment to customer service and be proactive in implementing policy and identifying and solving problems.
• Proficient in Microsoft Office products and have the ability to learn company software.

• Must have dexterity in fingers in both hands.
• Ability to pick up and carry 70 lb for 50 ft.
• Must withstand exposure to temperature extremes while performing duties.

• Candidate will be required to travel up to 25% worldwide.
• Candidate will work a rotating shift.

SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion and about 24,000 strong. For more information, visit  For ongoing news, please visit our newsroom.

Please apply through the internal career site here.