Field Operations Manager - Fleet Services

Job Description

With a focus on the Truck Maintenance facilities and processes, the Field Operations Manager II provides leadership that ensures standardization and execution of maintenance processes and achievement of business objectives across multiple branches within his/her business unit.

New Mexico / West Texas

• Evaluate, coach and develop others on best practices regarding maintenance management within business unit.
• Overall responsibility for performance management within maintenance teams.
• Leads multiple Operations Managers to achieve and implement all aspects of operations management.
• Support, communicate and implement all corporate initiatives; ensure compliance with all Federal, Provincial and local regulations; ensure compliance with all corporately mandated policies, procedures and processes.
• Measure, track and perform on‑going analysis to ensure process and financial objectives are met; accountable for key maintenance measurements and results across his/her business unit or branches; accountable for all maintenance related assets, cost and control.
• This role is critical as liaison for maintenance in maintaining ongoing relationships and problem resolution in the sales process.
• Ensures that agreed upon customer requirements are achieved and that satisfaction objectives are met.

• Performs other duties as assigned.

• Effective leadership skills.
• Builds and manages effective teams.
• Strong interpersonal skills with the ability to influence and persuade others (internal and external).
• Aptitude to learn a new business and systems; receptive to change – change agent.
• Ability to prioritize, structure and schedule tasks to maximize effort and meet deadlines; strong organization and delegation skills.
• Experience working with strategic labor, financial, operating, quality, safety and asset processes as well as related metrics.
• Experience with Fleet Management Software.
• Experience using Microsoft Word and Excel (intermediate required).
• Maintenance and Technical experience in a shop environment preferred.

• H.S. diploma/GED required.
• Associate's degree preferred.
• Bachelor's degree preferred.
• Five (5) years or more experience in an operations environment or demonstrated success in a Ryder role required.
• Five (5) years or more leadership experience required.

50‑75%

Maintenance

Salary Range: $105,000 – $110,000 per year. The position may also be eligible to receive an annual bonus, commission, and/or long‑term incentive plan based on the level and/or type.

Includes medical, prescription, dental, vision, life insurance and disability insurance options, paid time off for vacation, illness, bereavement, family and parental leave, and a tax‑advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and a drug‑free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.