Operations Manager, RSR

o: 3183281 |  Services LLC

This position requires in‑role training at an operating site for 6+ weeks, located 50+ miles from the home site. All travel accommodations will be booked and paid for by Amazon.

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are seeking motivated, customer‑focused individuals to join our team as an Operations Manager. In this role you will maintain customer expectations, ensuring orders are delivered on time to the right location, lead and develop a salaried and hourly team, and uphold the highest levels of safety, quality, attendance, and performance.

Managers provide tools for success and drive improvements through data‑driven decisions and analytical problem‑solving.

Rural Super Rural (RSR) is dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We combine operations and support teams aligned to continually innovate the last mile delivery process while bringing smiles to our customers' faces. Come build the future with us!

• Support, mentor, and motivate your team.
• Lead large‑scope projects with site and regional impact.
• Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention, and Human Resources to develop plans to meet business objectives.
• Lifting up to 49 pounds, standing and walking during shifts lasting up to 12 hours, frequently pushing, pulling, squatting, bending, and reaching, as well as continuously climbing and descending stairs.
• Working in an environment where noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments).
• Working a flexible schedule (weekends and/or overnight shifts).

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .

USA, TX, Amarillo - 91,000. USD annually