Service Technician TPG

Summaryof Responsibilities

The Service Technician  is toassistthe

Lead Service Technicianinmaintainingthe physical integrity of the community. This involves ensuring a safe,secureand comfortable living environment for residents, visitors, and staff. The Maintenance Technician will carry out assigned duties in a safe manner and other duties as requested by the Community Manager.

• Maintenance expenses within the Community’s Maintenance Budget
• Work Order completion within 3 daysof submission
• Make Ready completion within 5 days of moveout
• Monthly completion of Hug-a-Building and Preventative Maintenance Work Orders

• Integrity: perfectly honestanddependable with highest level of workquality
• Safety: behavior-basedleadershipthat reinforcesstop work authority, PPE & SDS compliance,and workplacecleanliness
• Work Ethic: punctualandtaskoriented producing a highquantity of work
• Teamwork /Respectfulness: assistsin team responsibilities;receptive offeedback/mentorship

• Make Readies:make ready process, float and texture, hardware installation, flooring, paint, cabinetry, plumbing fixtures, caulking, windows
• Completes the MAKE READY PLANNING & PUNCHLIST prior to commencing work in a make ready by using the right-hand method
• Obtains approval of the MAKE READY PLANNING & PUNCHLIST prior to commencing work
• Utilizes the MAKE READY PLANNING & PUNCHLIST during the make ready by initializing completed scopes
• Completes independent quality reviews for the MAKE READY PLANNING & PUNCHLIST
• Complies with Company’s MAKE READY STANDARDS
• Appliances:dishwasher, refrigerator, washer, dryer, garbage disposal, oven, range
• Follows industry troubleshooting standards to repair and refurbish appliances instead of replacing
• Plumbing:boilers, hot water heaters, galvanized / copper / PVC, natural gas systems
• Follows industry troubleshooting standards to repair leaks or dislodge clogs
• Follows industry standards when welding
• Electrical:3-way switch, GFCI, aluminum, breakers, fuses, tracing
• Never violates Company’s ENERGY ISOLATION Life Saving Rule
• Employs proper lock-out-tag-out techniques
• HVAC:
  
  CPA certification, compressor, condenser, air handler, heating element, electricalsystemand thermostat
• Adheres to Company’s HVAC TROUBLESHOOTING PROCEDURE
• Maintains aREFRIGERANT INVENTORY LOGin accordance with Operational Excellence
• Changes all HVAC filters at a community each quarter
• Swimming Pool:
  
  CPO certification, chemical balancing, rotating equipment
• Maintains a dailyPOOL OPERATOR LOGin accordance with Operational Excellence
• Construction:woodwork (framing, fencing), metalwork (welding) and concrete work
• Never violates Company’s WORKING FROM HEIGHTS Life Saving Rule
• Responds to emergencies and urgent service requests when on-call or during disasters
• Must be aware of all utility meter cut-offs, apartment and fixture cut-offs, and sewer clean-outs
• Maintains outstandingdaily community cleanliness,curb appeal, and security (i.e., locking maintenance shops, changing unit keys)
• Plans, schedules, and manages completion of Service Requests within 3 days of submissions
• Procures materials and parts through qualified vendors by preplanning work and utilizing supplier distribution services
• Always follows Company Personal Protective Equipment standards
• Audits Tools & Equipment Inventory on a weekly basis
• Complies with Operation and Maintenance Procedure for Asbestos, Lead, and Mold
• Complies with all other requirements within the Company’s Operational Excellence Handbook including the Community Manager Monthly Checklist

• High school diploma or equivalent, preferred
• Related experience preferred
• CPA certified, preferred
• CPO certified, preferred

• Prolonged periods standing and walking
• Must be physically able to climb ladders, bend, or crawl into awkward spaces
• Must be able to lift upto
  75pounds at a time
• Must be willing and able to work scheduled weekends and rotationalon call
• Must have personalhand tools and some equipment as dictated by needs of the community
• Must have a personal smartphone device where apps can be utilized