Program Manager - HS One

Job Summary

This position is remote within the United States. The Program Manager defines business requirements for assigned programs and key initiatives, develops business and program requirements, utilizes existing content, develops content as necessary, and executes on program release plans. Coordinates inter-related projects and facilitates collaboration across functions and teams. Manages ongoing program operations, evangelizes programs, gives presentations, and writes copy as necessary to explain and promote programs to internal and external audiences.

The Program Manager sits at the center of our revenue engine, translating strategy into structured, executable programs that drive measurable impact. This role partners across Sales, Marketing, Customer Success, and Operations to define business requirements, build scalable processes, and deliver high-visibility initiatives that improve performance and alignment across the GTM organization.

• Lead Monthly GTM Initiatives:
  Own the planning, coordination, and execution of recurring go-to-market initiatives across Sales, Marketing, Customer Success, and Enablement. Ensure alignment, clear timelines, and measurable outcomes.
• Drive Cross-Functional Rev Ops Projects:
  Manage high-impact Revenue Operations projects from scoping through execution - including process improvements, tooling enhancements, territory planning, compensation rollouts, performance tracking, and reporting initiatives.
• Operationalize Strategy:
  Translate executive priorities into structured project plans with defined milestones, dependencies, risks, and success metrics. Keep stakeholders aligned and accountable.
• Own President's Club Program:
  Manage the full lifecycle of the annual President's Club program, including qualification tracking, communications, vendor coordination, budget management, logistics, and event execution.
• Improve GTM Processes:
  Identify gaps and inefficiencies across the revenue funnel and proactively recommend and implement scalable solutions.
• Stakeholder Management & Communication:
  Serve as the connective tissue across GTM leadership. Provide clear updates, drive decision-making, and escalate risks appropriately.
• Performance Measurement & Reporting:
  Partner with analytics and systems teams to ensure programs are measurable and outcomes are visible. Track initiative performance and share insights with leadership.
• Change Management & Adoption:
  Ensure new processes, tools, and programs are adopted effectively through documentation, training coordination, and reinforcement mechanisms.
• Project Governance & Prioritization:
  Maintain a centralized view of GTM initiatives, balancing capacity, business impact, and strategic alignment.
• Evangelizes programs internally and externally. Informs internal teams about program features and benefits. May assist marketing campaign managers with campaign planning and ad design. May assist with writing web copy, magazine and newsletter articles, and other copies as necessary to explain and promote programs.
• Gain a deep understanding of business requirements, stakeholders, audiences for content and key metrics
• Assist with managing ongoing program operations and reports on program budget and performance.
• Participates in special projects and performs other duties as required.

• Travel typically less than 10%. Office environment. No special physical demands required.

Must have
:

• 4+ years project or program management experience (GTM, Rev Ops, Sales Ops, or related environment strongly preferred)
• Proven ability to lead complex, cross-functional initiatives with multiple stakeholders
• Strong organizational discipline with exceptional follow-through
• Comfort operating in ambiguity and building structure where none exists
• Experience working with CRM systems (Salesforce preferred) and revenue tech stacks
• Strong communication skills - able to influence without authority
• High ownership mindset and bias toward execution
• Aptitude for self-directed study and willingness to learn about technical products. Ability to work with multiple internal clients on concurrent projects. Ability and willingness to deliver presentations and training
• Experience (3+ years) working in related functional area; program management experience in a B2B capacity across a variety of mediums (e.g., email, webinars) in SaaS, Cloud, and on-premises companies highly desired
• Ability to work across cross-functional stakeholders and make strategic recommendations to evolve high-profile, high-impact programs
• Very good spoken and written communication as well as receptive listening skills with the ability to present to different audiences
• Must be highly organized and possess exceptional time management skills, with the ability to effectively juggle multiple projects and deadlines
• Sound business judgment, analytical skills, and a proven track record of taking ownership, and leading data-driven analyses

Nice to have:

• Typically a Bachelor s Degree or global equivalent in…