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Call Operations Insights Analyst
Job in
American Fork, Utah County, Utah, 84003, USA
Listed on 2026-08-04
Listing for:
Buyerlink
Full Time
position Listed on 2026-08-04
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
Buyerlink is seeking a Call Operations Analyst to support the Call Verified team in American Fork, UT. You will monitor recorded and live calls, evaluate interactions, and analyze queue activity to uncover trends that drive coaching and efficiency.
The role requires detail-oriented, analytical candidates who are comfortable using call center metrics to recommend improvements and support a compliant, high-quality customer experience.
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