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Receptionist, Customer Service​/HelpDesk

Job in American Fork, Utah County, Utah, 84003, USA
Listing for: Ken Garff Automotive Group
Full Time position
Listed on 2026-06-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 16 USD Hourly USD 16.00 HOUR
Job Description & How to Apply Below

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We’re not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work.

Why

You’ll Want to Work Here
  • Paid training and real career growth
  • Competitive compensation package starting at $16 per hour
  • Great people with a great culture
  • Paid Time Off and 401k with Company match
  • Medical, Dental, Vision, Short and Long‑term disability, AD&D and Life Insurance
  • Year‑end bonus program for all employees (Garff Giveback)
  • Employee discounts on Vehicle Purchase, Parts, Service and More!
Responsibilities
  • Answer phones in a professional manner within three rings and transfer customers promptly to the appropriate destination
  • Takes messages from customers when the desired person is unavailable or at customer request
  • Greet and accommodate walk‑in customers promptly; provides timely, friendly, professional service
  • Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, and resolving customer concerns
  • Maintain a professional appearance at all times
  • Call customers when license plates come in and keep a license‑plate log to ensure accuracy
  • File and organize documents as needed
  • Other duties as assigned
Qualifications
  • Must be 18 years or older and be authorized to work in the U.S.
  • Previous receptionist experience; automotive dealership experience preferred
  • High school diploma or equivalent
  • Excellent interpersonal and customer service skills
  • Strong computer skills including usage of Inventory Control software, Internet and Microsoft Office Suite
  • Valid in‑state driver’s license
  • Flexibility in schedule to accommodate business needs

We are an Equal Opportunity Employer.

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