Dental Treatment Coordinator | Palisades Dental

Treatment Coordinator Palisades Dental - American Fork, UT

Employment Category: Full-Time

Schedule: Monday – Thursday, 8:00 AM – 5:00 PM (Friday – Sunday Closed)

Compensation: $18.00 - $25.00 per hour (Dependent on Experience)

Benefits: Standard Package (Medical, Paid Time Off, Retirement Options, and Dental Perks)

At Palisades Dental, we are a premium, full-service family dentistry practice serving the American Fork, Highland, Lehi, and Pleasant Grove communities. Our beautiful, state-of-the-art office operates with a stellar 2-provider team (led by Dr. Jeff Youngquist) and a highly supportive, collaborative staff that feels like family. We pride ourselves on delivering honest, high-quality care, helping our patients smile more and stress less.

We are hiring immediately for a dynamic, patient-focused Treatment Coordinator to join our excellent team and help manage our growing patient base!

• Treatment Presentation: Present comprehensive treatment plans to patients clearly, explaining clinical recommendations, answering questions, and breaking down financial responsibilities.

• Financial Coordination: Discuss payment options, present flexible payment plans, handle insurance breakdowns, and coordinate pre-authorizations to help patients maximize their benefits.

• Schedule Optimization: Manage and optimize the productive schedule for our 2-provider team, ensuring seamless patient flow and meeting daily practice goals.

• Patient Follow-Up: Actively follow up on pending treatment plans, addressing patient barriers to care and scheduling outstanding appointments.

• Front Office
  
  Collaboration:
  
  Assist with checking patients in/out, answering phones, and maintaining accurate digital patient records using dental management software.

• Experience:
  Minimum of 1–2 years of dental office experience is strictly required. Deep familiarity with dental terminology, procedures, and insurance coding is essential for success in this role.

• Communication
  
  Skills:
  
  Exceptional interpersonal, verbal, and written communication skills—you must be comfortable discussing financial investments with empathy and clarity.

• Technical Proficiency: Strong computer skills and hands‑on experience with dental practice management software (e.g., Dentrix, Open Dental, or Eaglesoft).

• Attributes: High organizational skills, a positive attitude, and a team‑first mindset that thrives in a fast‑paced environment.

• Immediate Hire: We are looking to bring the right person onto our team right away.

• Great Work-Life Balance: Enjoy a reliable 4-day work week (Monday–Thursday) with your Fridays and weekends completely free!

• Fantastic Culture: Work alongside an excellent team of cool, hard‑working professionals in a locally owned, highly respected practice.

• Competitive Perks: Steady hourly pay from $18.00 to $25.00/hr DOE, plus our standard competitive benefits package.

If you have the required dental experience and are ready to make an immediate impact, we want to hear from you!