Patient Registration Representative

American Fork, UT

Part time

R

** Patient*
* ** Service*
* ** Representative**   **(*
* ** Registration)*
* ** On-Site:*
* ** Intermountain American Fork and Saratoga Springs*
* ** Hospitals*
* *
* Schedule:

*
* ** Intermountain*
* ** American Fork*
* ** Hospital**  **:
Wednesday: 6:00AM-6:00PM*
* ** Intermountain*
* ** Saratoga Springs*
* ** Hospital**  **:
Saturday: 6:00AM-6:00PM*
* Are you passionate about 
** helping people during critical moments**  while building a career in 
** healthcare customer service** ? We are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups.  At R1, you'll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.

As a 
** Patient*
* ** Registration*
* ** Representative,**  ** 
** you will be the 
** first point of contact for patients** , ensuring they receive 
** fast, compassionate, and *
* ** accurate**  ** access to care** . 

This is more than registration - it's a 
** frontline healthcare customer service role**  where you directly impact patient experience, hospital operations, and revenue cycle success.

** What *
* ** You'll**  ** Do:**  

+ Provide 
** exceptional customer service**  and assist patients and families with the check-in process working across  
** multiple computer systems
** to register patients efficiently

+ Answer phones and gather
** accurate**  ** 
** patient information  
** quickly
* * in a  
** fast-paced environment*
* + Support 
** timely**  ** access to care**  by minimizing delays in registration and answer questions with confidence, clarity, and compassion

+  
** Build trust
** with patients during moments when they may be ill, anxious, confused, or overwhelmed

+  
** Navigate diverse
** insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable 

+  
** Collaborate**  with nurses, physicians, and care teams to ensure smooth patient flow 

No healthcare background? No problem. We'll train you every step of the way-and this role is a fantastic launchpad for a growing healthcare career.

** What *
* ** We're**  ** Looking For:**  

+ Exceptional 
** customer service experience, *
* ** communication**  ** and interpersonal skills**  

+ Strong composure and professionalism in a 
** fast-paced environment**  

+ Ability to 
** multitask and prioritize quickly with 
** high attention to detail 

+ Comfortable with shifting priorities based on patient needs 

+

Experience with patient access, medical registration, insurance verification, or front desk is a plus (but not required)

+ High School Diploma or GED

+ Ability to pass background check, drug test, and meet vaccination requirements

** What *
* ** You'll**  ** Gain:**  

+ Experience in 
** healthcare administration & patient access**  

+ Exposure to 
** revenue cycle, insurance processes, and hospital operations**  

+ Opportunity for growth within R1 

+ A team environment focused on 
** innovation, collaboration, and patient experience**  

+ Meaningful work supporting patients during urgent and emotional moments  

** Why*
* ** You'll*
* ** Love This Job:*
* Make a Real Difference **:
** Patients lean on you for support and reassurance. You'll be more than a data collector - you'll be a calm, helpful presence during stressful times.

Learn Healthcare from the Ground Up:
From insurance basics to hospital workflows, you'll gain valuable knowledge and skills that open the door to long-term career growth.

Fast-Paced, Never Boring **:
** You'll move between systems, phone calls, and in‑person interactions - balancing accuracy with compassion, working alongside clinicians and emergency staff.

Supp…