Configuration Specialist

LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units , our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations.

This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it.

We’re a team that’s focused on growth and innovation, and we’re proud that our crew, products, and leadership are being recognized for it.

• A Top-Tier Growth Company: Named one of the Financial Times’ Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025.
• Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.
• Product & Software Excellence: We were named one of The Software Report’s Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.

ABOUT THIS ROLE

We seek an organized and detail-oriented Configuration Specialist to join our team. You will work from our HQ and play a critical role in the execution of the initial setup of units while providing knowledgeable suggestions to achieve an efficient setup. The successful candidate will work cross-functionally to ensure new units efficient and accurate activation.

The schedule for this role would be 11:00 am-7:00 pm Tues-Fri and 8:00 am-5:00 pm Saturday

* This particular position also requires registering with the state of Utah as an Alarm Agent. This process includes a federal background check/fingerprinting and an application. This is separate from the background check you would complete for general employment eligibility at LVT.

RESPONSIBILITIES

• Offer expert recommendations for suitable system configurations resulting in maximum efficiency for the customer
• Complete the activation checklist for each new security unit to validate proper hardware setup and placement.
• Assign and log new units in the Video Management System (VMS) for accurate tracking and monitoring.
• Collaborate cross-functionally with other teams to escalate and resolve complex issues that require specialized attention.
• Clear analytics and settings in hardware to ensure a fresh start for each unit.
• Validate and configure presets, including camera angles, views, and other predefined settings.
• Verify and set accurate dates and times on each unit to ensure synchronization.
• Configure cameras remotely to achieve optimal image quality, focus, coverage, and analytics.
• Maintain thorough and accurate records of each configuration, including completion forms and documentation.
• Collaborate with cross-functional teams, including project managers, technicians, and support staff, to ensure successful activations.

• Strong troubleshooting skills and ability to identify and resolve technical issues.
• Strong problem-solving and critical-thinking skills.
• Strong technical aptitude and proficiency in working with hardware components and software applications.
• Attention to detail.
• Ability to type 50+ WPM
• Excellent organizational skills to manage multiple configurations simultaneously.
• Solid understanding of video analytics and surveillance.
• Familiarity with Video Management Systems (VMS) and other relevant software applications is a plus.
• Effective communication skills, both verbal and written, to collaborate with team members and project managers.
• Ability to work independently and take ownership of assigned tasks.
• Flexibility to adapt to changing priorities and deadlines.
• High school diploma or equivalent; additional technical certifications or training is a plus.
• Experience in the configuration of security and surveillance systems…