Manager, IT Infrastructure

ABOUT LVT

LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions-from our physical units in the field to a powerful Agentic AI platform-that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations.

This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it.

We're a team that's focused on growth and innovation, and we're proud that our crew, products, and leadership are being recognized for it.

• A Top-Tier Growth Company: Named one of the Financial Times' Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025.
• Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.
• Product & Software Excellence: We were named one of The Software Report's Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.

ABOUT THIS ROLE

LVT is seeking a Manager of IT Infrastructure to lead a high-impact team responsible for the systems every LVT employee depends on every day. Reporting into IT leadership and managing a team of engineers, this role is accountable for LVT's corporate network and connectivity, identity and access management, the SaaS application portfolio, and the IT controls that underpin our security and compliance posture.

This is a leadership role, not an individual contributor role: you will set technical direction, develop the team, prioritize the roadmap, manage vendors and budget, and partner across the business, relying on your engineers to execute the work. We expect you to be technically credible enough to evaluate designs, ask the right questions, and make sound architecture and risk decisions, without owning day-to-day implementation yourself.

ROLE RESPONSIBILITIES

Team Leadership & Development:

• Lead, mentor, and grow a team of IT engineers covering network, identity, SaaS, and end-user systems; own hiring, onboarding, performance management, and career development.
• Build a culture of ownership, documentation, and automation; set the bar for engineering quality and operational discipline.
• Run the team's operating cadence-planning, prioritization, on-call/escalation, and retrospectives-and clear obstacles so engineers can deliver.
• Develop technical leaders within the team and create growth paths that retain top talent.

Strategy & Roadmap:

• Set the IT infrastructure roadmap in partnership with Security, Engineering, and Business Operations; prioritize against business risk, scale, and growth.
• Translate business strategy into technical direction across network, identity, SaaS, and compliance-and communicate trade-offs clearly to leadership.
• Define and report on SLAs and KPIs for uptime, incident response, access provisioning, and customer-impacting infrastructure.
• Anticipate scaling needs as LVT grows headcount, sites, and customer footprint; ensure the team and architecture are ready ahead of demand.

Vendor, Budget & Portfolio Management:

• Own the IT infrastructure budget; forecast spend, manage capex/opex trade-offs, and ensure investments map to business outcomes.
• Manage relationships with network, IAM, SaaS, and security vendors; lead evaluations, negotiate contracts and renewals, and hold vendors accountable to SLAs.
• Rationalize the SaaS portfolio-track usage, retire redundant tools, and standardize on platforms that scale with the business.

Network & Connectivity:

• Set technical direction for LVT's corporate network across HQ and remote sites-LAN, Wi-Fi, WAN/SD-WAN, VPN, and zero-trust network access-and ensure designs meet reliability, segmentation, and security requirements.
• Review and approve major architecture decisions, change requests, and incident remediation plans brought forward by the team.
• Ensure robust monitoring, observability, and post-incident review practices are in place; hold the team accountable to MTTR and uptime targets.
• Govern capacity and refresh planning for network hardware, circuits, and Wi-Fi coverage as LVT scales.

Identity & Access Management:

• Set strategy for LVT's IAM program-SSO/IdP, MFA, conditional access, SCIM provisioning, and privileged access-and ensure execution against it.
• Establish least-privilege and role-based access standards across SaaS and infrastructure; sponsor the work to eliminate shared accounts and standing admin access.
• Ensure joiner/mover/leaver workflows are fast, accurate, and auditable; review metrics and escalations regularly.
• Partner with…