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Senior Geek Squad Repair Lead | Coaching Techs

Job in American Fork, Utah County, Utah, 84003, USA
Listing for: Best Buy
Full Time position
Listed on 2026-07-20
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR
Job Description & How to Apply Below

Best Buy’s Geek Squad is seeking a Senior Repair Technician (Agent) to lend tech expertise and lead the team in store-based support. You’ll train and coach agents in repairs and services to uphold Geek Squad’s high standards and serve as a role model for the team.

Internally this role is known as a CIA Agent. You’ll assign staff to customer service, device diagnostics and repairs, communicate goals clearly, and resolve escalated issues with customers.

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Position Requirements
10+ Years work experience
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