Partner Success Manager

Partner Success Manager page is loaded## Partner Success Manager locations:
American Fork, Utahtime type:
Full time posted on:
Posted 3 Days Agojob requisition :
JR100128
** ABOUT LVT
** is on a mission to make the world safer and more secure through rapidly deployable security hardware that runs on our proprietary SaaS platform. Our enterprise-grade safety and security ecosystem makes it easy to secure essentially any physical environment through intelligent automation and actionable insights. As an industry leader in the IoT space, our systems are deployed in every state and adopted by Fortune 500 enterprise companies who share this vision.
** ABOUT THIS ROLE
** The Partner Success Manager owns the post-onboarding relationship with our ecosystem partners. Their goal is to drive partner adoption, performance, retention, and revenue by enabling partners to effectively sell, implement, and support the company’s products or services.
** RESPONSIBILITIES
* *** Partner Onboarding & Enablement
*** Lead onboarding for new partners
* Train partners on products, tools, and processes
* Ensure partners understand value propositions and best practices
** Issue Resolution
*** Troubleshoot partner challenges and escalate when needed
* Ensure timely resolution of product, process, or support issues
* Monitor partner health metrics and address risks proactively
** Strategy & Collaboration
*** Develop joint success plans and go-to-market strategies
* Coordinate with Sales, Marketing, Product, and Support teams
* Advocate internally for partner needs and feedback
** Reporting & Insights
*** Track KPIs such as partner-generated revenue, engagement, retention and churn, product adoption or usage,  and satisfaction (NPS/CSAT)
* Provide insights and recommendations to leadership
** QUALIFICATIONS
* ** Strong relationship-building and communication skills
* Experience in partner management, customer success, account management, or sales
* Strategic thinking with a results-driven mindset
* Ability to manage multiple partners and priorities
* Comfort working cross-functionally
* Data-driven approach to decision making
** WHY JOIN US
*** Founder-led and employee-driven company
* The opportunity to build a legal function
* Value centric decision making
* Both an economically stable and high growth environment (ask us how this is possible)
* The market leader in redefining how B2B does security
** BENEFITS
* * We believe you do your best work when your whole life is supported. We invest in our crew's health, families, and financial futures with a benefits package designed to support you inside and outside the office.
* Comprehensive health, vision, and dental benefits for you and your family. Including supplemental and life insurance, company-paid HSA contributions, and an Employee Assistance Program (EAP).
* 401(k) With up to 4% match
* Time Off & Paid Holidays - Ask us how we empower employees to take control of their well-being
* Stock Options / Equity - Every full-time employee has the opportunity to be an owner of the company and benefit from our success.
* Paid Parental Leave - To help your growing family while you're away from work.
* Company Events - Christmas Party, Summer Party, and other parties to celebrate whenever we can find an excuse.
* Charitable Opportunities - LVT sends groups of employees to help the Daybreak Vision Project restore sight to thousands of people a year.
* Wellness - We regularly host dentists, chiropractors, financial experts, and other professionals to provide services and seminars to help promote physical, mental, emotional, and financial wellness.
* And More - Scholarship opportunities for employees and their dependents, discounted cell services, and more.
** LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER.
** All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter

LiveView Technologies (LVT) is not a typical tech company. We offer a wide range of career options as we combine physical security with advanced software.

LVT started nearly 20 years ago in Silicon Slopes as a bootstrapped company. Now we’re one of the fastest growing companies in Utah and are looking to hire people who are driven by our mission. Join us as we work towards a safer and more secure world.
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