Customer Support​/Sales Representative

Ignite your career at Builders First Source, America's largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.

American Fork, Utah

This role is ideal for someone who enjoys helping customers, answering questions, and keeping orders moving smoothly. You'll be assisting walk-in customers and supporting the outside sales team by processing orders, providing product information, and ensuring customers get what they need.

Experience in construction, building materials, or window products is strongly preferred, as this role involves helping customers understand product options and specifications. However, we are willing to train the right person who is eager to learn.

This is a stable, in-house role focused on customer support and teamwork, not commission driven or cold call sales.

If this role aligns with your experience and interests, we encourage you to apply. We look forward to reviewing your application.

High school diploma or General Education Degree (GED) and six (6) months sales‑related experience; or equivalent combination of education and experience.

• Knowledge of company products, competitor’s products and company standards
• Knowledge of company product pricing, discount and estimating formulas and guidelines
• Good verbal and written communication skills
• Demonstrates strong detail orientation skills
• Strong customer service skills
• Knowledge of basic sales techniques, concepts and the ability to influence and persuade
• Proficient in Microsoft Office Suite and an enterprise resource planning (ERP) program
• Knowledge of and ability to use motorized and non‑motorized material handling equipment

• Subject to both typical office environment and outside locations with temperature and weather variations.
• Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.
• Standing or walking for 80% of the day. Stooping and kneeling throughout the day.
• Occasionally will use hand tools, saws, forklift, pallet jack to assist customers.
• Reaching‑extending the hand(s) and arm(s) in any direction.

At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people‑first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what’s possible when you can rise to new challenges, learn new skills, and add to your career.
Tool belt every day.

Builders First Source is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders First Source, please call  or email:  Please do not send resumes to this email address – it is intended only to be used to request an accommodation in submitting an application for a job opening.