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Outbound Manager
Job in
American Fork, Utah County, Utah, 84003, USA
Listed on 2026-09-13
Listing for:
Insight Global
Full Time
position Listed on 2026-09-13
Job specializations:
-
Warehouse
Change Management, Distribution/ General Warehouse -
Supply Chain/Logistics
Change Management, Distribution/ General Warehouse
Job Description & How to Apply Below
3–5+ years experience in 3PL, logistics, distribution, or eCommerce fulfillment
Proven leadership experience in outbound warehouse operations
Strong experience managing KPIs, reporting, and performance metrics
Demonstrated ability in:- Coaching supervisors and building teams
- Driving process improvements through data
- Experience with WMS and operational systems
- Hands‑on leader who leads from the floor
- Process-driven, structured, and highly organized
- Calm under pressure; proactive and decisive
- Strong analytical and planning skills
- Passionate about team development and continuous improvement
- Long‑term career mindset with ambition to grow into senior leadership
Our Client is seeking a hands‑on Outbound Manager to lead high‑volume warehouse operations within a structured 3PL environment. This role is part of a succession plan for the Operations Manager, offering exposure to broader operational leadership responsibilities over time.
This is a critical hire due to upcoming leadership gaps, requiring someone who can ensure continuity, drive performance, and develop into a senior operations leader.
Key Responsibilities- Lead all outbound warehouse operations in a high-volume, multi‑client 3PL environment (45+ clients, 1M+ SKUs)
- Manage 4 Dispatch Supervisors and warehouse teams
- Oversee peak volumes of up to 150,000 orders/month (single client)
- Drive performance across key metrics:
- Order turnaround times
- Pick & inventory accuracy
- Productivity & labor efficiency
- Aged orders & SLA adherence
- Team training and morale
- Execute labor planning and resource allocation
- Analyze operational data and reports to drive continuous improvement
- Ensure adherence to structured systems, processes, and WMS tools
Position Requirements
5+ Years
work experience
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