Library Student Assistant

Job Summary

Library Student Assistants serve as the first point of contact for users entering the library and are key contributors to creating a welcoming, supportive, and resourceful environment. They assist with a variety of public service and operational tasks, including circulation desk support, shelving materials, answering questions, and assisting with special projects and events. This position requires strong customer service skills, attention to detail, and a willingness to work collaboratively with library staff and patrons.

The role is available on Sundays and evening shifts.

• Provide courteous, helpful assistance to library users.
• Check library materials and equipment in and out using the library system.
• Answer and route telephone calls professionally.
• Assist patrons with general inquiries about the library, its services, and its policies.
• Direct users to appropriate staff or departments for specialized help.
• Shelve returned materials and maintain order through shelf reading.
• Assist patrons with scanning, copying, and basic technology needs.
• Open and close the library following established procedures.
• Record library usage statistics and reference interactions.
• Deliver, sort, and distribute internal and external library mail.
• Support library staff with various projects as needed.
• Assist with outreach events, guest speaker sessions, and other programming.
• May create flyers, signage, or contribute to the library’s social media presence.
• Assist with interlibrary loan processes as experience allows.
• Help maintain building organization and navigate user questions about library spaces.
• Support promotional efforts through basic graphic design or content creation.

• Currently enrolled student in good academic standing.
• Strong communication and interpersonal skills with a customer‑first attitude.
• Ability to follow detailed instructions and work independently or as part of a team.
• Basic computer proficiency; willingness to learn library systems (Alma, Gil‑Find, Tipasa).
• Dependable and punctual.
• Ability to lift materials up to 50 pounds.

• Prior experience in a customer service role.
• Cumulative GPA of 2.3 or higher.
• Good judicial standing with the university.
• Available to work weekends and evening shifts.

Library Student Assistants work scheduled shifts during regular library hours. Shifts may include evenings, weekends, and university holidays. Availability for evening shifts and flexibility during peak periods such as finals week, orientation, and homecoming are especially valued.

• Monday–Thursday: 8:00 AM – 10:00 PM
• Friday: 8:00 AM – 5:00 PM
• Saturday: 1:00 PM – 5:00 PM
• Sunday: 2:00 PM – 10:00 PM

$7.25 per hour.

Georgia Southwestern State University is an equal opportunity employer. The University takes affirmative action to preclude discrimination in recruiting, transferring, training and terminating employees because of race, color, creed, age, sex, national origin, veteran status, disability or any other reason in accordance with applicable state and federal statutes, executive orders and other regulations which prohibit discriminatory employment practices.