Key Account Associate

Job Purpose

The Key Account Associate supports the Key Account Management team in driving commercial performance across a portfolio of strategic customers. The role ensures operational excellence, delivers commercial insights, and supports execution across the full commercial cycle. Over time, the role evolves into independent account management responsibility.

• Support Key Account Managers in executing customer strategies and account plans.
• Prepare commercial proposals for promotions and product listings.
• Maintain customer data (price lists, contracts, agreements).
• Support forecasting and budgeting processes; update and manage forecasts in SAP.
• Analyze sales and market data (e.g., Nielsen).
• Coordinate cross‑functional activities with marketing, supply chain, and finance.
• Act as operational contact for assigned accounts and ensure effective use of internal systems and processes.
• Act as backup for Key Account Managers.
• Manage a portfolio of smaller key accounts independently; own P&L including revenue, margin, and trade investment.
• Deliver sales, profit, and market share targets; develop and maintain strong customer relationships.

• Bachelor degree (HBO) with 2–3 years experience OR MBO with 5–10 years experience.
• Background in Sales, Business Administration, Economics, or Marketing.
• Experience in FMCG or Consumer Healthcare preferred.

• Strong analytical and numerical skills.
• Excellent communication and interpersonal skills.
• High level of accuracy and attention to detail.
• Proactive and results‑driven mindset.
• Ability to manage multiple priorities.
• Team player with cross‑functional collaboration skills.
• Proficient in Microsoft Office; SAP is a plus.

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people.

It’s important to us that Haleon is a place where all our employees feel they truly belong.