Judicial Operations Clerk; D2 Story

Job Description

The Iowa Judicial Branch, in Story County, seeks applicants for a Judicial Operations Clerk within the Clerk of Court Office in Ames to perform the clerical support and customer service for efficient court operations and the integrity of court records.

This position will process case‑related documents such as petitions, orders, writs, applications, motions, bonds, exhibits, and other official case and court‑related documents and media to support accurate records and efficient court operations. It will provide customer service to assist court users in‑person and on the phone with general requests, process and record payments, and answer case processing questions. It will also provide support for case information and processing for attorneys, judges, law enforcement, and other agencies.

The position may occasionally support courtroom operations and respond to records requests and be involved in records management.

Under the direct supervision of the Clerk of Court and Judicial Operations Supervisor, candidates will learn the complexities of our court case processing system using the statewide Electronic Document Management System (EDMS) and jury software. The successful candidate will be able to learn and navigate other court record‑specific computer programs and technology, communicate professionally in person and on the phone, and maintain accurate and integrity of court records.

The position may occasionally travel to other counties within the judicial district.

The pay range for this position is $21.42 – $33.86 per hour. This is a contract‑covered, FLSA non‑exempt position.

• Collaborative, positive professional work environment
• Opportunities to make a widespread difference in the Iowa communities
• Excellent benefits package
• Paid Holidays/Vacation/Sick Leave
• Iowa Public Employees’ Retirement System (IPERS) plan
• Employee discount program
• Eligibility for the federal student loan repayment program

• Provide customer service by responding to inquiries from the general public, attorneys, and court employees.
• Assist court users with resources, equipment, and services.
• Perform routine court operations paper and electronic documentation tasks and filing in accordance with established procedures.
• Review, process, update, and publish information, documents, files, orders, warrants, judgment notifications, and other materials for completeness and accuracy.
• Perform basic bookkeeping and accounting tasks, including cashier duties and processing.
• Assist courtroom preparations for appropriate proceedings, including electronic device setup and digital recording management software use.
• Provide office support such as maintaining organization, equipment, and supplies.
• Other duties as assigned.

• Familiarity and understanding of court operation support, record keeping, and filing.
• Basic computer database, software, and math skills.
• Ability to secure confidential data and maintain confidentiality.
• Ability to prioritize work and meet deadlines.
• Verbal and written communication skills.
• Attention to detail.
• Reliable transportation and ability to travel.

• High school diploma (or high school equivalency diploma).
• One (1) year of full‑time equivalent professional office experience in business support, court, or legal support.
• Experience may be substituted with related education on the basis that successful completion of thirty (30) semester hours or academic equivalent equals one year of experience.

• Experience with court or legal process or terminology.
• Experience with accurate record keeping.
• Basic cashier or bookkeeping experience.
  
  Experience securing confidential information.

The Iowa Judicial Branch is an Equal Opportunity/Affirmative Action employer. Applicants may review the Equal Employment Opportunity Utilization Report from the Iowa Judicial Branch website as part of our commitment to transparency and compliance with federal and state regulations.

May be designated to give bond per Iowa Code 602.8101.3