Administrative Assistant II

Position Title

Administrative Assistant II

Professional & Scientific

• High school diploma or equivalent and 3 years of related experience

The Debbie and Jerry Ivy College of Business at Iowa State University seeks an Administrative Assistant II to support the Departments of Information Systems & Business Analytics and Marketing. This role is ideal for a highly organized, proactive professional who thrives in a fast‑paced, customer‑focused environment. Reporting to two Department Chairs, the assistant provides executive‑level support and ensures efficient day‑to‑day operations in both departments.

Key responsibilities include serving as the primary point of contact for faculty, staff, students, alumni and external partners, delivering exceptional customer service while managing multiple priorities with professionalism and discretion. The candidate must be legally authorized to work in the U.S. on an ongoing basis without sponsorship.

• Primary administrative liaison for department leadership, coordinating operations, communications, and strategic initiatives.
• Managed calendars, meetings, and departmental events, including symposiums, advisory council meetings, and faculty meetings.
• Prepared reports and analyzed enrollment and course data to support departmental planning, budgeting, and decision‑making.
• Provided guidance on university policies, budgets, HR matters, and administrative procedures to department leadership.
• Coordinated faculty recruitment, search processes, promotion and tenure activities, and maintained confidential personnel records.
• Oversaw hiring and supervision of student employees and tracked faculty and staff leave.
• Developed departmental communications, newsletters, website content, and correspondence for internal and external stakeholders.
• Served as the first point of contact for faculty, students, visitors, and campus partners, delivering professional customer service.
• Collaborated across departments to support academic programs, organizational goals, and continuous process improvement.

• Demonstrated ability to deliver exceptional customer service as the primary point of contact for internal and external stakeholders.
• Experience managing calendars, scheduling meetings, and coordinating departmental events and logistics.
• Proficiency with Microsoft Office applications, specifically Excel, Outlook, and Word.
• Demonstrated ability to independently manage responsibilities, prioritize competing tasks, and consistently meet deadlines.
• Experience working collaboratively across departments while demonstrating strong organizational skills, professionalism, and attention to detail.

Iowa State Employees enjoy comprehensive health and work‑life benefits, including medical and dental, as well as:

• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday, and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long‑term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Well‑being program

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, gender identity, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non‑discrimination policies may be directed to the Office of Equal Opportunity.