Services Operations Specialist
Listed on 2026-09-23
-
Business
Business Administration, Business Analyst, Office Administrator/ Coordinator
Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.
Position Overview
The DI SW Americas Customer Outcomes team is seeking a Services Operations Specialist to join the Services Business Operations team. This role will support the Americas GCO services team in the end-to-end services contractual lifecycle across the services portfolio. You will act as a critical point of contact across multiple teams, ensuring seamless operations and accurate execution of services projects from initiation through completion.
Key Responsibilities
Act as a point of contact for Engagement Managers, Project Managers, Resource Managers, Services Business Managers, Service Delivery Resources, Finance, Legal, Global Order Management, Procurement, Accounts Receivable, and Credit and Collections
Work under light supervision to support Consulting and Learning Services Opportunities and Projects
Check the quality of Services Bids submitted for internal review, including reviewing customer statements of work as well as estimates and budgets
Validate new projects and/or budgets based on completed contracts and customer purchase orders
Accurately complete billing for services delivery projects throughout the project lifecycle per customer and Siemens requirements
Support services project managers in the financial management of their projects
Qualifications
University degree or relevant business administration qualifications
Proven data analysis skills, including the ability to interpret complex data sets and generate actionable insights
Proven attention to detail, accuracy, and problem-solving skills
Ability to work independently on certain projects as well as collaboratively and communicate optimally with others
Ability to work in a fast-paced environment and prioritize tasks optimally
Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint, SharePoint, Teams, etc.)
3-4 years' experience in a business operations-related role desirable
Experience in a multinational company environment desirable
Ability to work in a remote/hybrid environment with occasional travel for meetings or training sessions
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).