Parking Ambassador | Part-Time | ISU - Stephens Auditorium

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents.

The Parking Ambassador is generally responsible for the successful guest parking experience, including directing traffic, managing pedestrian traffic at intersections, and validating donor parking passes. This role pays an hourly rate of $15.00 to $17.00.

401(k) Savings Plan and 401(k) matching.

This position will remain open until August 21, 2026.

• Match the guest parking pass and provide real-time guidance to the parking location.
• Direct vehicles on campus roadways and through parking lots and to parking stalls.
• Conduct routine vehicle inventory counts before and during events.
• Provide excellent customer service by assisting guests and employees promptly and in a friendly manner.
• May perform other duties to ensure productive parking operations, including moving equipment, traffic cones, barrels, delineators, movable signage, and barricades.
• Follow and comply with safety regulations and standards.
• Provide basic parking lot upkeep, including sweeping and light litter removal.
• Perform other duties as needed to ensure productive operations, quality service, and customer satisfaction.

• High school education or equivalent.
• Basic arithmetic skills.
• Must have one (1) year of previous experience.
• Core customer communication skills.
• Ability to work effectively as a team player.
• Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights and outdoors in all weather conditions.
• Experience working in the customer service industry is a plus.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.