Parking Ambassador | Part-Time | Iowa State University - Parking

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents.

The Parking Ambassador is responsible for ensuring a successful Iowa State University guest parking experience, including processing cashless transactions and validating pre‑sold parking passes, directing vehicles into parking stalls and through location roadways and parking lots associated with event guests at Iowa State University. This role pays an hourly rate of $15.00. The position will remain open until September 25, 2026.

401(k) savings plan and 401(k) matching.

• Match the guest’s parking pass and provide real‑time guidance to the parking location.
• Process cashless guest payments.
• Direct vehicles on campus roadways and through parking lots and to parking stalls.
• Conduct routine vehicle inventory counts before and during events.
• Provide excellent customer service by assisting guests and employees promptly and in a friendly manner.
• May perform other duties to ensure productive parking operations, including moving equipment such as traffic cones, barrels, delineators, movable signage, and barricades.
• Follow and comply with safety regulations and standards.
• Provide basic parking lot upkeep, including sweeping and light litter removal.
• Perform other duties as needed to ensure productive operations, quality service, and customer satisfaction.

• High school education or equivalent.
• Must have 1 year of previous experience in a parking‑related role.
• Basic arithmetic skills.
• Core customer communication skills.
• Ability to work effectively as a team player.
• Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights, and outdoors in all weather conditions.
• Experience working in the customer service industry is a plus.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.