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Customer Experience Pro — Auto Repair Admin

Job in Ames, Story County, Iowa, 50011, USA
Listing for: Gerber Collision & Glass
Full Time position
Listed on 2026-07-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 18 - 22 USD Hourly USD 18.00 22.00 HOUR
Job Description & How to Apply Below

Gerber Collision & Glass in Ames, IA is seeking a Customer Service Representative (CSR) to deliver an exceptional customer experience throughout the collision and glass repair process. You will schedule repairs, coordinate with insurance partners, manage rental information, and document interactions in CCC One and ARMS, while maintaining accuracy and a strong sales-driven, service-oriented mindset.

Ideal candidates bring 1+ year in a similar admin role, strong communication, and a passion for

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