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Member Resolution & Retention Specialist
Job in
Ames, Story County, Iowa, 50010, USA
Listed on 2026-07-22
Listing for:
Frontdoor, Inc.
Full Time
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
AHS American Home Shield Corp in Des Moines, IA, is seeking a Customer Service professional to respond to escalated issues, handle cancellations, and retain customers by offering solutions and benefits. You will communicate product value and align with marketing offers while maintaining retention metrics.
The role requires strong communication, conflict resolution, and organizational skills, plus knowledge of contracts and policies. A supportive benefits package is provided.
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