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Customer Experience Specialist - Auto Collision

Job in Ames, Story County, Iowa, 50011, USA
Listing for: Mobile Auto Solutions, LLC
Full Time position
Listed on 2026-07-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 24796 - 30307 USD Yearly USD 24796.00 30307.00 YEAR
Job Description & How to Apply Below

Gerber Collision & Glass is seeking a Customer Service Representative to provide exceptional customer experiences in a fast-paced collision and glass shop. You will manage relationships with customers and insurers while delivering comprehensive administrative support to the Repair Facility Team.

Responsibilities include scheduling repairs, obtaining necessary authorizations, preparing work packets, and recording communications in CCC One. Strong multitasking and attention to detail are essential.

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