Parking Supervisor | Part-Time | Iowa State University - Parking

Parking Supervisor

Reporting to the Parking Events Manager, the Parking Supervisor will manage day-to-day event parking and transportation at the venue, Iowa State University. This role pays an hourly rate of $17.00 Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching This position will remain open until November 20, 2026.

Responsibilities

• Maintain core values while working on property.
• Inspect parking lots several times throughout the day.
• Ensure safe and efficient traffic patterns for all guests.
• Assist manager with event day operations of parking lots and traffic flow.
• Assist manager with traffic management program and creating Traffic Command Center in SOC, monitoring real-time parking data.
• Assist manager with enforcement of employee parking program.
• Ensure event day checklists are followed & completed for the entirety of the event.
• Ensure the campus is set up and lots are ready for the event.
• Report traffic incidents in lots to the manager.
• Perform traffic material/supply inventory along with our parking operations.
• Perform inventory management.
• Assist the manager by gathering information to respond to guest inquiries and investigate complaints/concerns.
• Assisting with the continuous evaluation and adjustment of the pedestrian and vehicle way finding signage program.

Qualifications

• High school education or equivalent.
• 2-3 years of previous experience in event operations or parking operations. Previous supervisory experience is preferred.
• Strong customer service and communication skills.
• Ability to work effectively as a team player.
• Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights and outdoors in all weather conditions.
• Experience working in the customer service industry is a plus.
• Must be able to legally operate vehicles.