Learning And Development Specialist

Learning and Development Specialist

The Learning and Development Specialist supports the enhancement of workforce development and education initiatives by maintaining and optimizing learning systems, programs, and digital competency platforms. This role provides essential support to the Education team through the coordination and management of processes, programs, and projects that advance staff education, professional development, and regulatory compliance within a healthcare environment.

Responsibilities:

• Support the implementation, maintenance, and optimization of educational programs, learning management systems, and the digital competency platform.
• Assist with the utilization and maintenance of various learning systems and programs to enhance workforce development and education initiatives.
• Provide support to the Education team by coordinating and managing education-related processes, programs, and projects.
• Support the delivery of training and consultation to leaders, educators, and staff on education programs, learning systems, and related tools.
• Create, assign, and maintain computer-based learning (CBL) content and curriculum assignments, ensuring accuracy, usability, and alignment with organizational and regulatory requirements.
• Collaborate with subject matter experts to develop, review, and maintain education and competency initiatives that align with organizational and departmental goals, regulatory requirements, and best-practice standards.
• Coordinate professional development programs and initiatives by organizing programs, resources, and learning opportunities that promote staff growth and development.
• Continuously evaluate the effectiveness of programs and training initiatives, using data and feedback to recommend improvements that enhance learning outcomes and user experience.
• Support organizational compliance by assisting with mock audits, maintaining accurate learning and competency documentation, and ensuring content meets regulatory and accreditation standards.
• Provide administrative and operational support for educator-focused initiatives, including programs such as an Educator Academy.
• Support nursing professional development and education initiatives through effective coordination and system support.
• Respect diversity and individualize support to meet the unique needs of patients, visitors, staff, students, and vendors in all education-related interactions.
• Treat others with respect and dignity and consistently demonstrate organizational values in all interactions.
• Adhere to organizational integrity standards and comply with all departmental policies and procedures.
• Actively participate in and promote continuous quality improvement and patient satisfaction through effective education and training support.
• Use established communication frameworks to support clear, respectful, and effective communication.
• Protect and preserve patient dignity and confidentiality when working with education content and systems.
• Follow all expectations for safe behavior in the handling of systems, data, and interactions with staff and learners.

Essential

Skills:

• Experience working with learning management systems and learning and development processes.
• Experience in the healthcare industry or a similar regulated environment.
• Proficiency with content management systems and documentation related to implementation and quality improvement.
• Fluency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Strong attention to detail when managing learning content, assignments, and documentation.
• Ability to support and optimize learning systems and digital competency platforms.
• Ability to collaborate effectively with subject matter experts, leaders, educators, and staff.
• Strong organizational skills to manage multiple programs, projects, and initiatives simultaneously.
• Ability to use data and feedback to evaluate program effectiveness and recommend improvements.

Additional Skills &

Qualifications:

• Associate's degree in business management, healthcare management, human resources, or a related field.
• Professional certification in talent or learning and development–related areas (or progress toward such…