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Hotel Management

Guest Experience Director

Job in Ames, Story County, Iowa, 50011, USA
Listing for: GATEWAY HOTEL & CONFERENCE CENTER
Full Time position
Listed on 2026-02-27
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A major hotel and conference center in Ames is seeking a Front Office Manager to oversee daily operations and ensure exceptional guest experiences. The ideal candidate will lead the front office team, manage reservations and billing accuracy, handle guest feedback, and develop staff to maintain high service standards. The role requires strong leadership, conflict resolution skills, and a focus on operational efficiency.

This position offers the opportunity to shape the guest experience in a bustling hotel environment.
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