Team Leader - Digital Workforce Technology

• Full-time
• Department:
  Technology
• Pay Grade: 26

Why Wellmark
:
We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today!

Why Wellmark Technology? Wellmark is building innovative, modern solutions using cutting edge technology. We are driving organizational transformation and business strategy by empowering our technology team to innovate new and elegant solutions to enhance the customer experience. Together, we are leaning into the future, owning the outcome, and driving organizational change to transform how we work.

Lead the team shaping how work gets done across the enterprise. As Team Leader, Digital Workforce Technology, you’ll own the platforms that enable low‑code/no‑code automation and assistive AI—helping teams build smarter workflows, scale productivity, and deliver a better employee experience. You’ll set the technical direction, establish the governance and guardrails that prevent sprawl, and ensure the platform runs securely and reliably day‑to‑day.

In this role, you’ll partner closely with Security, Enterprise Architecture, and enterprise AI governance leaders to keep solutions standardized, scalable, and measurable—so adoption grows in the right ways and drives real productivity gains across the company.

Preferred:

• Experience implementing governance models for low-code or AI platforms at scale in operational environments involving highly sensitive data.
• Experience in automation, productivity technologies or enterprise platform engineering.
• Familiarity with prompt engineering best practices, knowledge grounding and retrieval concepts, and enterprise taxonomy or information architecture design.

Required:

• Bachelor’s degree in computer science, information systems, engineering, or equivalent experience.
• Minimum of 7 years of experience in enterprise platform engineering, automation, or productivity technologies.
• Hands‑on experience with Microsoft Power Platform, Copilot Studio, Microsoft 365 ecosystem, as well as ChatGPT Enterprise or enterprise generative AI platforms.
• Experience operating enterprise platforms.
• Formal leadership experience or informal leadership experience typically gained through project management or by coaching/mentoring others by providing guidance and feedback to help employees strengthen their knowledge and skills.
• Ability to influence and motivate others who are direct reports as well as those from other divisions and departments, including change management, creating a sense of urgency and teachable points of view.
• Curiosity and drive to stay informed of emerging technology trends and skillsets with the willingness to implement change initiatives and support innovation and creativity.
• Strong communication skills—written and verbal with ability to adapt communications to various audiences.
• Ability to think strategically to communicate and accomplish long‑range goals.
• Demonstrates a methodical and logical approach to addressing customer needs while utilizing innovative solutions/designs as appropriate.
• Self‑starter and proactive in approach.
• Strong collaboration skills with ability to build relationships across technology divisions.
• Strong decision‑making skills with the ability to influence and drive change.

a. Provide leadership and day‑to‑day management of financial and human resources, primarily focusing on employee coaching, development, performance improvement, coordination and budgeting for staff and team specific services. Support business objectives and produce results that are effective, accurate, and timely and on target to meet HR team and stakeholder needs.

b. Enterprise Platform Ownership:
Serve as the accountable technology owner for the low code/no code platforms and assistive…