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Advanced Tech Repair & Customer Support Specialist

Job in Ames, Story County, Iowa, 50011, USA
Listing for: Best Buy
Full Time position
Listed on 2026-07-23
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 32000 - 52000 USD Yearly USD 32000.00 52000.00 YEAR
Job Description & How to Apply Below

Best Buy in Ames, IA is seeking a Geek Squad Advanced Repair Technician to diagnose, repair, and support customers’ devices in-store and by phone. You’ll listen to needs, partner with agents, and follow procedures to deliver reliable technology solutions.

The role emphasizes hands-on repair, clear documentation, and ongoing training to keep skills current. A flexible schedule including holidays, nights and weekends helps our team help customers get the most from their tech.

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