Sales associate
Listed on 2026-05-10
-
Retail
Customer Service Rep, Retail Associate/ Customer Service -
Sales
Job Overview
If you want to be at the heart of Five Below's energy, our part‑time Sales Associates are right in the center of the action. We're looking for candidates with a passion for delivering outstanding customer service while driving strong sales.
Responsibilities- Greet and assist customers promptly.
- Understand and meet customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
- Promote store events and promotions to enhance the shopping experience.
- Resolve customer concerns, turning returns into exchanges when possible.
- Communicate merchandise needs to management in a timely manner.
- Collaborate with the team to achieve store and company objectives.
- At least 16 years old.
- Available to work a flexible schedule.
- Comfortable with or willing to learn technology such as cash registers and mobile devices.
- Good communication skills and ability to engage customers.
- Ability to handle customer interactions and potential issues courteously and professionally.
- Basic information‑gathering skills to solve problems.
- Ability to learn procedural knowledge through on‑the‑job training.
- Frequently operate cash register.
- Frequently move merchandise weighing up to 25 lbs and places or removes merchandise up to a height of 5–10 feet.
- Frequently ascend/descend ladders to retrieve and put away stock.
- Frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
- Frequently communicate and exchange information with customers face‑to‑face in the store and with managers and coworkers.
- Frequently move across the sales floor assisting customers and accessing the stock room.
- Work a flexible schedule to meet business needs, including days, evenings, weekends, overnight shifts, and travel as required.
- Identify and follow email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
- Remain in a stationary, upright position for 80% of the time.
Explore our benefits site to discover all the perks and support we offer. From health coverage to financial and personal wellness support, we’ve got you covered—check it out today:
Position TypeHourly
Position Starting At$12.00
Equal Opportunity EmployerFive Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
Accommodation for Individuals with DisabilitiesFive Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation for the employment process, please submit a request and let us know the nature of your request and your contact information:
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