Customer-Focused Retail Sales Associate

Overview

Job Title:

Sales Associate

Location:

1333 Buckeye Avenue, Ames, IA, 50010, US

Job Type: Permanent

• Provide exceptional customer service with customers’ needs in mind.
• Help customers find products, provide solutions, and handle returns or online pickups.
• Collaborate and work inclusively to help customers while being part of a fun, team‑oriented retail culture.
• Multitask on cashier, sales, and merchandising responsibilities.
• Respond quickly and resourcefully to customer requests and concerns.
• Create a positive, inviting environment for customers.
• Use basic selling skills to engage and present solutions.
• Handle returns and online pick‑ups.
• Be flexible on responsibilities such as cleaning, stocking shelves, and other duties as assigned.

• Ability to work a flexible schedule based on the store’s needs.
• Strong desire to engage with customers and understand their needs.
• Collaborative and cooperative in a high‑paced, sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10–50 pound range, climb ladders, stand and walk continuously.
• Preferred but not required: customer service or cashier experience in a retail environment.

• Flexible part‑time hours
• Generous paid time off
• Weekly pay
• Career growth opportunities
• Associate discounts on in‑store and online merchandise, services, and warranty plans
• Discounts at hundreds of retailers, restaurants, and more
• 401(k) plan with company match
• Dental and vision insurance
• And many more benefits

Compensation based on qualifications and experience.

Staples does not sponsor applicants for work visas for this position.