Transportation & Furniture Coordinator Job Ames area,Iowa USA,Retail

JOB TITLE:

Transportation & Furniture Coordinator

REPORTS TO:

Sr. Operations Director / Store Operations Directors

TIME COMMITMENT: 30 - 40 hours / week;

Required:

Ability to work two Saturdays each month, and a mix of daily schedules during operating hours - 9 AM to 6:30 PM Mondays / Tuesdays / Wednesdays, and 9 AM to 8:30 PM Thursdays / Fridays / Saturdays

This position is benefits‑eligible and includes Overflow‑funded coverage such as vision and dental insurance,

a health‑care insurance stipend, a health spending account, and long‑term disability, short‑term disability,

death & dismemberment and life insurance. Employees also receive Simple IRA matching up to 3% of wages.

The role provides 80 hours of paid time off, accrued annually from March 1 through February 28, along with

eight paid holidays.

Position Summary:

The Transportation & Furniture Coordinator will support retail operations at Overflow Thrift Stores by transporting product between the store locations, coordinating baling operations, leading furniture pick‑ups and deliveries, assisting with furniture storage and display, assisting customers to accept and process merchandise donations, and other duties in Overflow’s processing area as directed.

All Overflow staff are expected to demonstrate an ability to thrive in a flexible, physically‑active, fast‑paced and growth‑oriented environment, while maintaining a positive, solution‑oriented attitude. When representing the company at any time or in any setting, staff will act and communicate in a manner consistent with Overflow’s Mission, Core Values, and Statement of Beliefs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

Transport inventory between stores

Manage pick‑ups and deliveries for furniture and other merchandise

Communicate efficiently with all donors and customers
Assure an excellent experience for customers, donors and volunteers
Confirm weekly pick‑up and delivery schedule
Coordinate with furniture volunteer team
Call donors when unexpected delays/cancellations occur

Manage recycling operations

Operate baler to create textile and stuffed animal bales
Move bales to exterior containers for storage
Assist with movement of bales to wholesaler trucks
Move other recycled materials (metal, glass, furniture, etc.) through designated channels (to other recycling partners and centers)

Operate Overflow equipment, including forklift and baler, in accordance with guidelines and annual training

Complete regular equipment safety checklists, as directed
Complete annual training, as directed
Report repair and equipment issues to Senior Operations Director

Maintain truck and equipment

Complete monthly truck safety checklist
Partner with Senior OD to coordinate any regular or one‑time maintenance on truck
Keep gas tank filled to at least half tank at all times

Help process and stock inventory

Process incoming merchandise, including accepting items from donors, pricing items, stocking the sales floor at all store locations, and other items as requested
Process and stock furniture in collaboration with the Senior Operations Director and Store Operations Directors

Serve as an ambassador to OTS volunteers - creating an environment of appreciation for our volunteers while supporting volunteers to achieve the OTS mission

Collaborate with volunteers on assigned work priorities

Communicate with volunteers with kindness, respect and appreciation

Participate in planned volunteer trainings, groups, and appreciation as scheduled

Utilize training and pricing guides for volunteer onboarding, as directed

MINIMUM QUALIFICATIONS

High school diploma
Maintenance of a clear driving record with no…