Office Manager for Student Care, Community Standards, Class Deans

Office Manager For Student Care, Community Standards, And The Class Deans

Amherst College invites applications for the Office Manager for Student Care, Community Standards, and the Class Deans position. The Office Manager for Student Care, Community Standards, and the Class Deans is a full-time, year-round position. The expected salary range for this job opportunity is: $26 to $28.75 per hour.

The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families.

Reporting to the Associate Dean of Students ("Associate Dean"}, the Office Manager for Student Care, Community Standards, and the Class Deans ("the Office Manager") coordinates and performs a wide variety of activities that increase efficiency, supports the work of the Care & Accountability and Class Dean Teams, and ensures the smooth operation of Student Care, Community Standards, and the Class Deans.

This role is a full-time and year-round position.

All members of the Division of Student Affairs are active members in fostering a diverse workforce, improving diverse student experiences, and participating in the College's efforts to create a respectful, inclusive, and welcoming work environment. We welcome candidates who are active problem solvers, eager to improve the student experience, and curious about innovative solutions to both challenging and routine tasks.

Summary of Responsibilities:

Office Support

Provides front-line customer service for Care and Accountability and the Class Deans.

Serves as the primary receptionist for visitor greeting in the Converse 201 office.

Greets and directs staff, faculty, students, service providers and other visitors, acting as a key information resource and facilitator of referrals to the appropriate persons/departments.

Triages all incoming visitors to appropriate resources.

Serves as the first point of contact for the Care & Accountability Team and Class Deans, frequently interacting with students, staff, faculty, and families in a fast-paced environment.

Fosters a warm, inclusive, and professional office environment, acting as a key information resource and facilitator of referrals to the appropriate persons/departments.

Answers and directs phone calls for Care and Accountability and Class Deans

Relies upon good judgment to assess the urgency of requests and takes appropriate action, maintaining a high degree of sensitivity and confidentiality at all times.

Appropriately triages situations and issues presented by staff, faculty, and external constituents to appropriate staff members for resolution.

Establishes and maintains confidential files and databases to ensure organization, completeness, accuracy, and accessibility of information regarding a variety of student processes administered by the Care & Accountability Team.

Schedules some appointments, meetings, programming, and major office recurring activities.

Schedules and coordinates room reservations.

Assists with the production of office brochures/marketing materials (posters, flyers, door hangers, etc.)

Updates and maintains an Amherst College Student Resources card to be distributed to students and staff.

Updates and edits department websites.

Assists with updates to the Student Code of Conduct.

Supervises student staff team, including: hiring, scheduling, and workload management

Assists with purchasing, invoicing, and recording financial transactions

Performs office management duties as assigned, including but not limited to:

Manages inventory of general office supplies for Care and Accountability and the Class Deans.

Manages and works with supply vendors for office supplies: WB Mason Water, Amazon Punchouts, Staples, Infoshred. Works with Campus Print and Mail for office paper and other supplies needed.

Processes any invoices in Workday for vendors used for office equipment/supplies.

Ensures and coordinates coverage for the Converse 201 office.

Primary point person for office opening and closing.

Manages all office closure notifications and coordination of who is expecting appointments.

Manages incoming correspondence, including the distribution of department mail.

Primary contact for Copier Service and troubleshooting.

Assists in the preparation of the annual report and other reports and analyses as…