Community Assistant - Fieldstone; Student

Job Description Summary

This role works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.

• Perform administrative tasks for the leasing office, including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
• Assist with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
• Assist with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
• Assist with move‑in and move‑out processes for residents; these events are mandatory work dates and may not be scheduled for time off without prior written approval from the Community Manager.
• Answer incoming calls and set appointments for prospects to tour the property.
• Perform on‑campus marketing outreach to generate community awareness and qualified traffic.
• Assist with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.
• Schedule and conduct resident visits as directed and distribute notices such as flyers, newsletters, resident surveys, and late notices.
• Act as an after‑hours liaison between residents and property management; respond to after‑hours emergencies within the required time frame. At least one on‑call shift per week is expected; schedules are determined at the site level.
• Respond quickly and courteously to resident concerns and questions, taking prompt action to solve problems or document and convey requests to the appropriate individual(s).

• Stand, walk, and/or sit for extended periods of time; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Push, pull, lift, carry, or maneuver weights up to twenty‑five (25) pounds independently and fifty (50) pounds with assistance.
• Rare or regular travel may be required to assist other properties, attend training classes, business meetings, or other situations necessary for the role.
• Work a flexible schedule, including evenings, weekends, and holidays, and be on call during required times.

Hourly range: $15.00 – $16.00

• Corporate positions:
  Eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• On‑site property positions:
  Eligible to participate in weekly, monthly, and/or quarterly bonus programs.

• 401(k) with Company Match (eligibility required)
• Employee Assistance Program
• Paid sick time
• Union and prevailing wage roles:
  Compensation and benefits may vary due to collective bargaining agreements and/or local governing authority.

Greystar will consider qualified applicants with arrest and conviction records for employment.

Greystar will never request banking details or other sensitive personal information during the interview process. Greystar does not conduct interviews via text or messaging; all communication comes from official Greystar email addresses (). If you receive suspicious requests, please report them immediately to