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Customer Service Rep Bilingual

Guest Experience Specialist

Job in Amherst, Hampshire County, Massachusetts, 01002, USA
Listing for: The Revolution Hotel
Full Time position
Listed on 2026-06-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below
The Revolution Hotel in Amherst, Massachusetts, is seeking enthusiastic individuals to join our team. The role focuses on maximizing revenue through excellent customer service, from handling reservations to ensuring a smooth guest experience during check-in and check-out. Ideal candidates possess customer service skills, an ability to communicate effectively, and a detail-oriented mindset. The position offers competitive pay of $18 per hour, along with health coverage, a robust PTO plan, a 401K plan, and exclusive travel discounts.

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