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Financial Aid Customer Service Lead

Job in Amherst, Hampshire County, Massachusetts, 01002, USA
Listing for: University of Massachusetts Amherst
Full Time, Apprenticeship/Internship position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
The University of Massachusetts Amherst is hiring a Clerk IV (Customer Service Coordinator) to provide customer service for Enrollment Management, focusing on financial aid support. This full-time position offers a hybrid work schedule. Responsibilities include assisting customers, training student staff, and managing financial aid inquiries. The ideal candidate has experience in customer service, strong communication skills, and a high school diploma.

Work is primarily in an office setting, Monday to Friday, 8:30 am to 5:00 pm.
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