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Financial Aid Frontline Coordinator
Job in
Amherst, Hampshire County, Massachusetts, 01002, USA
Listed on 2026-06-26
Listing for:
UMass Amherst
Apprenticeship/Internship
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
UMass Amherst is seeking a Clerk IV (Customer Service Coordinator) to provide front-line customer service for Financial Aid Services. The role involves training student staff and assisting customers with financial aid inquiries.
The ideal candidate will have exceptional customer service skills and experience in an office environment. This position is hybrid, offering flexibility in the work arrangement while ensuring strong support for students and families navigating financial aid.
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