Program Coordinator - CMASS

Program Coordinator – CMASS

University of Massachusetts – Amherst, Amherst, MA

The Program Coordinator provides direction and leadership, including educational and social programming for the four campus-based cultural centers, community-building opportunities for students of all backgrounds, wellbeing initiatives for distinct student populations, basic program and learning assessments, supervision of student staff, and efficient management of cultural center budgets and resources. The cultural centers are:
Josephine White Eagle Cultural Center (JWECC), Latinx American Cultural Center (LACC), Malcolm X Cultural Center (MXCC), and Yuri Kochiyama Cultural Center (YKCC).

• Reports to the Associate Director and provides direction and leadership for four campus-based cultural centers.
• Develops and implements innovative programs and training focused on cross‑cultural engagement, wellbeing, and community building for students from diverse backgrounds.
• Travels within worksites to administer programming and transport materials and supplies.
• Builds and maintains positive relationships and collaborations with student organizations, academic departments, Student Affairs, and other campus units.
• Recruits and supervises a team of student staff.
• Supports daily cultural center operations, responsibly manages budgets, and provides administrative oversight for marketing, student payroll, purchasing, event schedules, sponsorship requests, space reservations, and cultural center projects.
• Collects and assesses data and regularly reports on the impact of programs and services.
• Maintains knowledge of relevant trends in student development and applies new knowledge to innovate, as appropriate.
• Provides related data and reports, as needed.

• Performs related duties as assigned or required.
• Ensures compliance with Title IX, Clery, and other regulatory requirements.
• Demonstrates capacity, skill, and willingness to engage students and contribute to student success.
• Behaves in ways consistent with law and University policy, including conflicts of interest and confidentiality.
• Contributes toward creating a positive and respectful workplace.

• Bachelor’s Degree.
• Two years of combined work experience in event management, program/training development and implementation grounded in dialogue, social justice, cultural enrichment, diversity, equity, inclusion, or student success services.
• Strong administrative and technical skills, including experience with Microsoft Suite.

• Experience working in higher education.
• Field of study in ethnic/cultural studies, education, anthropology, higher education administration, social justice, multicultural education, student development, or another related field.
• Experience supervising and managing budgets.
• Bilingual candidates.

• Ability to travel to work‑related sites reliably, as needed.
• Flexible schedule based on programming needs, including nights and weekends.

• Work is performed in a standard office or indoor university environment and involves minimal physical exertion.

37.5 hours per week.

Monday–Thursday 10:30 am–7:00 pm;
Friday 8:30 am–5:00 pm.

Pay Grade: PSSAP Grade 26